We maintain necessary and appropriate safeguards for the protection of your personal information.

Effectual Collection and Use of Personal Information

Personal information you provide us will be handled with the utmost in confidentiality and will only be used by Weekly Mansion Tokyo Co., Ltd. (hereinafter referred to as "we") and the shared user as in below. We will not disclose and/or provide any personal information to third parties without your consent.

Security Measures

We use SSL (Secure Socket Layer: a cryptographic security system) to protect your personal information when you send data online through our reservation system, R-with of Rakuten Travel, Inc. With the use of the SSL compatible browser, encrypted personal information will be transmitted via the internet.

We place a supervisor in charge of each department or division handling personal information to be responsible for the protection of your personal information.

Supervision of Employees and Entrusted Partners

We impose on our employees the obligation to protect the confidentiality of personal information as well as conduct employee education on the protection of personal information.

When we entrust the management of personal information to a third party, we review their security measures in the protection of personal information before entering into a confidentiality agreement.

Use of Personal Information

We collect personal information in order to gain comprehension on our customers and their usage of our services, as well as to analyze information for the improvement of our services. The information may also be used to verify customer's identity. Those who entrust property management to us or lease property to us may also use them for audit and investigative purposes.

There may be a case where we send you information of our services, products of our affiliate company or other beneficial services by e-mail or by direct mail. This service however, can be discontinued at your request.

Complaints Regarding Handling of Personal Information

When you have a complaint about the handling of your personal information, contact us at the following address and we will provide you with a response within reasonable grounds and to the best of our ability.

[Address]
Supervisor in Charge of Personal Information Weekly Mansion Tokyo Co., Ltd. 1-27-17 Hamamatsu-cho, Minato-ku, Tokyo 105-0013
Please note inquiries may take time in their responses.

Our Efforts Towards Protecting Personal Information

We will take appropriate measures to update our efforts and policies as stated above, in order to promote and improve the handling of personal information.

Other

When there is an amendment to our privacy policy, it will be notified at our website.

About Handling of Cookies

There are instances where we may use cookies at our website. In such cases it will be used to ameliorate the convenience of the website and will not be used to identify your personal information. By changing the settings in the internet browser software you can reject cookies. However, take note that this may lead to a decrease in quality in the use of our website.